Patient Resources
Everything you need before, during, and after your visit — in one place. Access your patient portal, download forms, review care instructions, and more.
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Patient Portal
Access your health records, lab results, visit summaries, and secure messages with your care team — anytime, anywhere.
Go to PortalNew Patient Forms
Complete your intake paperwork before your first visit to save time at check-in. Forms are available through our secure patient portal.
Get FormsInsurance & Billing
Learn about accepted insurance plans, understand your coverage, get billing questions answered, and pay your bill online.
Insurance InfoRequest an Appointment
Schedule online or call us directly. Same-day and next-day appointments are often available at all four Central Texas locations.
Book NowFAQ
Find answers to common questions about appointments, procedures, insurance coverage, ENT conditions, and what to expect as a patient.
Read FAQsOur Locations
Find maps, directions, hours, and contact details for all four of our Central Texas offices — Austin, Lakeway, Marble Falls, and Dripping Springs.
Find a LocationYour Patient Portal
The Capital ENT patient portal gives you 24/7 secure access to your health information and makes managing your care easier than ever — no hold music, no waiting.
- View visit summaries, lab results, and after-visit notes
- Send secure messages to your care team
- Request prescription refills
- Complete new patient and pre-visit forms
- Review and update your health history and medications
- View and download referral letters and imaging reports
Patient Portal Access
Log in to your existing account or create a new account to get started. You'll receive an enrollment invitation by email after your first visit.
Log In to Portal Need help? Call 512-339-4040Before Your Appointment
A little preparation goes a long way. Here's what to expect and how to get ready for your visit.
What to Bring
- Photo ID (driver's license or government-issued ID)
- Insurance card(s) — primary and secondary if applicable
- Referral paperwork (if required by your plan)
- List of current medications with dosages
- Any prior imaging: CT scans, MRI, or X-ray on disc or digital copy
- Completed new patient forms (available on the patient portal)
- Co-pay payment — we accept cash, check, and major credit cards
What to Expect
- Arrive 15 minutes early to complete any remaining paperwork
- Your provider will review your health history and chief complaint
- A thorough examination of your ears, nose, or throat as relevant
- Possible in-office tests (hearing test, nasal endoscopy, etc.)
- Discussion of your diagnosis and treatment options
- Next steps outlined: prescription, referral, imaging, or procedure scheduling
- Plan for 45–60 minutes for a new patient visit
What to Bring
- Insurance card (if your plan or coverage has changed)
- Any new medications added since your last visit
- New imaging or test results ordered by another provider
- A written list of questions or concerns for your provider
- Your co-pay payment
What to Expect
- Your provider will review how you have responded to treatment
- Follow-up examination of the relevant area
- Adjustment of your treatment plan if needed
- Plan for 20–30 minutes for a follow-up appointment
- Prescription renewals or referrals as appropriate
Before Allergy Testing
- Stop antihistamines 7 days before testing — including OTC products like Zyrtec, Claritin, Allegra, Benadryl, and Xyzal
- Stop nasal antihistamine sprays (e.g., Astelin, Patanase) for 7 days before
- Tricyclic antidepressants (Elavil, Pamelor) must be stopped 7–10 days before — check with your prescriber before stopping
- Do NOT stop inhaled steroids, nasal steroid sprays, or asthma medications
- Wear loose, short-sleeved clothing — testing is done on the arms or back
- Eat normally before your appointment — do not fast
What to Expect
- Small amounts of allergen extracts are applied to the skin by gentle prick — not injections
- You wait 15–20 minutes for results to develop
- A small raised bump at any site indicates allergy to that substance
- Results are reviewed with you immediately after testing
- Your ENT doctor will use results to build a customized immunotherapy plan
- Mild itching and redness at test sites is normal and resolves quickly
- Plan for 1.5–2 hours for a full allergy evaluation and testing session
Before Your Hearing Evaluation
- No special preparation is required for a standard hearing test
- Avoid loud noise exposure (concerts, power tools) for 24 hours before testing if possible
- Let us know if you have ear canal issues, a perforated eardrum, or active ear infection
- Bring a list of any medications you take — some drugs (ototoxic medications) can affect hearing
- For children: bring a comfort item and arrive well-rested for the most accurate results
What to Expect
- Pure-tone audiometry: you respond to tones played through headphones at different pitches and volumes
- Speech audiometry: you repeat words to test comprehension
- Tympanometry: a small device checks eardrum movement and middle ear pressure
- Painless and non-invasive — no injections or discomfort
- Results reviewed with you immediately by our audiologist
- Hearing aid recommendations made if appropriate, with no-pressure guidance
- Plan for 15–30 minutes for a complete evaluation
Preparing for Your Procedure
- Follow any medication instructions provided — some blood thinners may need to be stopped
- Do not take aspirin or ibuprofen (Advil, Motrin) for 7–10 days unless your provider approves
- Arrange a driver if sedation or IV anesthesia is used — do not drive after sedation
- Wear comfortable, loose clothing — avoid jewelry around the neck or ears
- Bring your insurance card and photo ID
- If fasting is required, your care team will give specific instructions in advance
- Ask any remaining questions before the day of the procedure
What to Expect
- Depending on the procedure, local anesthesia or IV sedation administered by an Anesthesiologist will be used to keep you comfortable
- Your provider will explain each step before they begin
- Most in-office procedures take 30–60 minutes total
- You will rest briefly after the procedure before being released
- Written after-care instructions will be provided before you leave
- A follow-up appointment is typically scheduled at 1–2 weeks
- Contact us immediately if you experience severe pain, high fever, or significant bleeding
Post-Procedure Care Instructions
Proper aftercare helps you heal faster and get the best possible results. Visit our dedicated Post-Op Care page for procedure-specific recovery guidelines.
Find recovery instructions for balloon sinuplasty, sinus surgery, tonsillectomy, ear tubes, septoplasty, and more — all in one place.
View Post-Op Care GuidesPatient Forms
Complete forms ahead of your visit to streamline check-in. All forms are available through our secure patient portal.
New Patient Intake Form
Health history, symptom questionnaire, and demographic information for first-time patients.
All New Patients Complete OnlineInsurance & Authorization
Insurance verification consent and assignment of benefits for billing purposes.
All Patients Complete OnlinePediatric Patient Intake
Health history and consent form for patients under 18 years old. Must be completed by a parent or legal guardian.
Pediatric Patients Complete OnlineAllergy Patient Questionnaire
Detailed allergy symptom history and trigger questionnaire for patients scheduling allergy evaluation or immunotherapy.
Allergy Patients Complete OnlineHIPAA Privacy Acknowledgment
Acknowledgment of receipt of our Notice of Privacy Practices as required by federal HIPAA regulations.
All Patients Complete OnlineMedical Records Release
Authorization to request or release your medical records to another provider or third party.
As Needed Call to RequestForms are available electronically through the patient portal. If you need a paper form or have trouble accessing the portal, call us at 512-339-4040.
Helpful Patient Resources
Trusted external links and tools to help you learn more about your ENT health.
Ready to Schedule Your Visit?
Our team is here to make your experience as easy and comfortable as possible. Request an appointment online or call us at any of our four Central Texas locations.